- Rates are valid for 2 adults for 1 Bedroom Loft and 4 adults for 2 Bedroom Villa
- Rates are in US Dollars and are subject to 11% government tax and 10% service charge
- Check-in time 14:00
- Check-out time 12:00
- Normal Season: 11th January – 15th July and 16th September – 19th December
- High Season: Chinese New Year, Easter Week and 16th July – 15th September
- Peak Season: 20th December – 10th January
- Credit Card detail is required to Secured the reservation by 50% charge as deposit on the day of the booking made. The Balance should be be paid within 7 days (for normal season), 14 days (for high season) and 21 days (for peak season) prior to arrival.
- Payment policy of Promotional rates is non-refundable full prepayment upon reservations.
- We accept all major credits cards including Visa and MasterCard
- Credit card payments are subject to Indonesian banking regulations, which specify that all transactions are made in Indonesian Rupiah at the current exchange rate of Bank Indonesia. Depending on the date the transaction is made the amount charged to your credit card may vary substantially from the original rate quoted
- Cash payments made in US Dollar notes must be printed in 2003 or after, US$ 100 notes are preferred.
- Any cancellation received within 14 days (for normal season), 21 days (for high season) and 30 days (for peak season) prior to arrival is subject to a cancellation fee equivalent to one (1) night charge or as advised for promotional and group rates
- Any cancellation received within 7 days (for normal season), 14 days (for high season) and 21 days (for peak season) prior to arrival is subject to a cancellation fee equivalent to 50% of the entire reservations/number of nights reserved or as advised for promotional and group rates
- Cancellation within 24 hours (for normal season), 7 days (for high season) and 141 days (for peak season) prior to arrival, no show and early check out are subject to 100% of the entire reservations/number of nights reserved
- Cancellation policy of Promotional rates (Last minute, Special Deal, Advance Purchase and Stay Pay promotions): No cancellations or amendments are allowed. Full Prepayment upon reservations. Any cancellation or amendment will be charged for 100% of total amount.
CHILD POLICY AND EXTRA PERSON
- Due to safety considerations in the villas, reservations for children under 6 years of age are not recommended and no responsibility will be taken by the management
- Children 0 – 6 years old, free extra bed and free breakfast
- Children above 06 years old are regarded as extra persons and subject to an additional charge at US$30++ per person, which includes daily breakfast and other standard guest benefit